REMOTE AGREEMENT

1. GENERAL CONDITIONS

The seller of the goods is EZ SOLUXIONS, 

address: Siddique Trade Center, Block H, Gulberg II, Lahore 54000 Pakistan (hereinafter the Seller).

The Buyer is any legal or physical entity willing to purchase the products offered by the Seller.

The buyer shall order, buy and pay, and the Seller shall supply and sell products under the provisions of this Contract.

2. DESCRIPTIONS OF PRODUCTS AND PRICES

The Seller shall offer to the Buyer to purchase the ASTER software. For more detailed information on the types of products, see the homepage www.ezsoluxions.com.

All prices of products at the Seller's online store are specified in USD.

In all prices specified by the Seller, the Withholding Sales Tax effective in the Islamic Republic of Pakistan is included.

Changes regarding availability of goods and in price-cards shall become effective from the moment of their publication on www.ezsoluxions.com.

3. SERVICE

The Seller's Customer Service Department is open on weekdays from 22:00 to 10:00.

E-mail: ezsoluxion@gmail.com.

Customer service is carried out in Pakistan, in English and in Urdu.

4. SHOPPING, PAYMENT AND DELIVERY CONDITIONS

The Buyer shall order the products by filling in a respective order form on the Seller's homepage www.ezsoluxions.com.

Upon placement of the order, the Buyer shall undertake to specify full information, i.e., name, surname, the e-mail address of delivery and the contact details.

Legal entities shall specify the company name, registration number and e-mail address of delivery and the contact details.

The Buyer shall undertake to notify the Seller in due time on any changes.

The Seller shall perform delivery of products to the e-mail address specified by the Buyer.

Product delivery is performed only electronically by our online store – you will receive everything you need for product use by e-mail.

The order is prepared electronically and it is valid without signature.

Delivery of products is free of charge.

The Seller shall confirm each order by sending a respective e-mail of endorsement to the Buyer. Unless the Buyer receives the e-mail of endorsement, the order is not accepted.

The Buyer shall agree to pay 100% advance payment to the bank account specified by the Seller.

Possible ways of payment in the site www.ezsoluxions.com:

The payment service provider is Stripe, Inc. www.stripe.com. 

Payments made using Stripe, Inc. are calculated in USD and the order amounts withdrawn from the Customer's accounts are also in USD (unless another currency is used for transactions - available only for card payments).

● by credit card or other online payment method which is specified on Seller's online store (automatic delivery of the product at once after payment). We accept Visa, Mastercard, Maestro, American Express, Discover, and China UnionPay payments from customers worldwide.

● Bank transfer (delivery of the product upon receipt of payment into our bank account).

● with internet bank - WISE Transfer;

If you choose payment by credit card or internet bank, your order will be immediately processed.

If you choose payment by bank transfer, the advance payment invoice will be sent to your e-mail address. You can pay the invoice in any bank on your choice by a transfer to the account number specified by the Seller. The invoice can be paid within 3 days; otherwise the invoice will be cancelled.

Please, make sure your data have been entered correctly. Make sure your specified email address is correct; otherwise the shipment can be delayed.

The order will be conveyed to fulfilment only upon receipt of 100% advance payment.

The activation code will be sent to your e-mail address.

The purchase-sale contract shall be deemed as concluded (effective) when the 100% advance payment is made to the bank account specified by the Seller.

Products shall be delivered within 2 working days.

5. TECHNICAL SUPPORT

The Seller's on line shops Customer Technical Support Department is open on weekdays from 22:00 to 10:00.

E-mail: ezsoluxions@gmail.com.

Customer service is carried out in English and in Urdu.

6. THE RIGHT OF WITHDRAWAL

In accordance with the Ministry of Commerce Regulation SBP’s CPD Circular No. 04 of 2014 “Consumer Protection”, the Buyer may not exercise the right of withdrawal if the contract has been concluded regarding the supply of digital content which is not supplied on a tangible medium if the supply of digital content has begun with the consumer's prior express consent and his acknowledgment that he thereby loses his right of withdrawal.

7. IMPOSSIBILITY OF PRODUCT DELIVERY

In case the price of the product has changed, or the product has expired in the warehouse, its delivery in due time is impossible. 

The Seller shall notify the Buyer on the delay. 

The notification will either inform about complete impossibility of delivery or about new delivery conditions. 

Unless the new conditions satisfy the customer, the latter shall be entitled to cancel the order.

8. RESPONSIBILITY AND FORCE MAJEURE

The Seller shall not be liable for losses, damages, costs, or expenses of any kind that may result from the use or misuse of the program, including, without limitation, any liability for business expenses, machine downtime, damages experienced by you or any third party as a result of any deficiency, defect, bug, error, or malfunction. 

The Seller shall not be liable for any indirect, special, incidental, or consequential damages relating to or arising out of the subject matter of this Agreement or actions taken thereunder.

The Seller shall not be made responsible for the damage caused to buyers and for delayed deliveries of products in the cases when the Seller could neither foresee nor affect them and when their setting in is not dependent on the Seller's activity.